Passengers advised to check their rights for cancelled flights
Taking a flight can be stressful, especially when it doesn't go to plan. Passengers are advised to read up on their rights for when a flight is grounded.
After a slew of Aer Lingus flights were cancelled in recent weeks, following strike action and COVID-19 illness, high flyers are being urged to know their consumer rights. If a flight is cancelled or delayed by more than three hours, passengers are entitled to a new flight or a full refund, subject to certain terms and conditions, according to the airline’s website.
Under EU rules, passengers’ rights are protected, which should mean claims are dealt with fairly and quickly. Flights cancelled due to reasons outside of a company’s control, such as the weather, may not be eligible for compensation. Recently, there have been significant issues for travellers within Europe with air traffic controller strike action, a surge in COVID-19 cases among airline staff, and hefty security delays at the airport.
Anyone embarking on a summer getaway is encouraged to know their rights to ensure any issues are addressed as soon as they arise.
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Title: Passengers advised to check their rights for cancelled flights
Taking a flight can be stressful, especially when it doesn't go to plan. Passengers are advised to read up on their rights for when a flight is grounded.
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After a slew of Aer Lingus flights were cancelled in recent weeks, following strike action and COVID-19 illness, high flyers are being urged to know their consumer rights. If a flight is cancelled or delayed by more than three hours, passengers are entitled to a new flight or a full refund, subject to certain terms and conditions, according to the airline’s website.
Under EU rules, passengers’ rights are protected, which should mean claims are dealt with fairly and quickly. Flights cancelled due to reasons outside of a company’s control, such as the weather, may not be eligible for compensation. Recently, there have been significant issues for travellers within Europe with air traffic controller strike action, a surge in COVID-19 cases among airline staff, and hefty security delays at the airport.
Anyone embarking on a summer getaway is encouraged to know their rights to ensure any issues are addressed as soon as they arise.
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The reader loyalty code gives you full access to the site from when you enter it until the following Wednesday at 9pm. Find your unique code on the back page of Irish Country Living every week.
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